Privacy First

Privacy Policy

Last updated: December 10, 2024

Your Data is Secure

We protect your data with industry-standard security. When you use our services, your information is encrypted and handled with care. We never sell your data to third parties.

How We Protect You

Secure Access

Industry-standard encryption

Data Protected

Your information stays safe

Never Sold

We don't sell your data

Transparent

Clear about what we collect

1. Introduction

At BigSoch Private Limited ("BigSoch", "we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Our commitment: We collect data necessary to provide you with a great experience, protect it with industry-standard security, and never sell it to third parties.

2. Information We Collect

2.1 Information You Provide

When you create an account using Google OAuth, we receive:

  • Name: Your display name from Google
  • Email: Your email address (used as account identifier)
  • Profile Picture: Your Google profile picture (optional)

What We DON'T Collect from Google

  • Your Google password
  • Your contacts or address book
  • Your calendar or events
  • Your Google Drive files
  • Your location history
  • Your search history

2.2 Information Collected Automatically

When you use BigSoch, we may automatically collect:

  • Usage Data: Pages visited, features used, time spent (anonymized)
  • Device Information: Browser type, operating system, device type
  • Log Data: IP address (anonymized), access times, error logs

2.3 Cookies

We use minimal cookies:

  • Essential Cookies: Required for authentication and security
  • Analytics Cookies: Help us understand how you use our site (can be disabled)

We do NOT use advertising or tracking cookies.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our Service
  • Authenticate your account
  • Personalize your experience (bookmarks, preferences)
  • Send important notifications (with your consent)
  • Improve our Service through anonymized analytics
  • Ensure security and prevent fraud

4. Information Sharing

Your Data Stays Safe

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to provide and improve our services.

We may share information only in these limited cases:

  • Service Providers: Trusted partners who help operate our Service (cloud hosting, analytics) under strict confidentiality agreements
  • Legal Requirements: If required by law, court order, or government request
  • Safety: To protect the rights, property, or safety of BigSoch, our users, or others
  • Business Transfer: In connection with a merger, acquisition, or sale of assets (with prior notice)

5. Data Security

We implement industry-standard security measures:

  • Encryption: All data transmitted using HTTPS/TLS encryption
  • Secure Storage: Data stored in encrypted databases
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Audits: Periodic security assessments

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a portable format
  • Opt-out: Disable analytics tracking and notifications

To exercise these rights, contact us at contact@bigsoch.com.

7. Data Retention

We retain your data only as long as necessary to provide our services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

BigSoch is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us immediately.

9. International Users

BigSoch is operated from India. If you access our Service from outside India, your information may be transferred to and processed in India. By using our Service, you consent to this transfer.

10. Third-Party Services

Our Service may use:

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

For privacy-related questions or to exercise your rights:

BigSoch Private Limited

Privacy Officer Email: contact@bigsoch.com

Address: House NO - 1013, Khati Baba Dildar Nagar, Jhansi, UP, India

CIN: U72900UP2021PTC144415

Have privacy concerns?

We're here to help and take your privacy seriously.

Contact Privacy Team